Question 1

What if I still need to use my car, but am no longer commuting to work or school?

Accepted Answer

In this instance, AVIVA can amend the usage of your vehicle to reflect your current driving needs. Please note, that when you add coverage back to your vehicle there will be an additional charge. When you return to your normal commuting needs, you must contact your Insurance Advisor.

By completing this form, the named insured or the Broker representative (Bauld Insurance) on behalf of the named insured, agrees that the vehicle(s) are:

Only being used for essential purposes such as getting groceries or picking up medication.

Not being used for business or to commute to work or school.

Not being used for commercial purposes including delivery.

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AVIVA. COVID-19 Change of Vehicle Use Form

By completing this form, you (the named insured) agrees that the vehicle(s) listed are temporarily being driven less as a result of the COVID-19 pandemic. If the form is incomplete, it will not be processed but returned to you to complete and re-submit. If the form is complete and submitted but you wish to make additional changes, you must complete and submit another form for processing.

Brokerage Name Client First Name* Client Last Name* AVIVA Policy Number (eg A12345678PLA)* You can find your policy number on your proof of insurance or the first page of your policy documentsEffective Date of Change (eg May 1, 2020)

MM slash DD slash YYYY

Vehicle InformationThe following vehicle(s) are still being used for pleasure, to commute, or for business use, however I am using my vehicle(s) much less due to COVID-19: The above statement applies to all vehicles on the policies: Or only the ones listed below: Vehicle 1: Year* Vehicle 1: Make* Vehicle 1: Model* Do you have any Additional Vehicle(s) on your AVIVA policy NOT being used for pleasure, with usage changes?*

YES

NO

Vehicle 2: Year* Vehicle 2: Make* Vehicle 2: Model* Please change the use of the following vehicle(s) to pleasure as I am no longer using my vehicle(s) to commute to work or for business purposes: The above statement applies to all vehicles on the policies: Or only the ones listed below: Vehicle 1: Year* Vehicle 1: Make* Vehicle 1: Model* Do you have any Additional Vehicle(s) on your AVIVA policy that are no longer used to commute to work or for business purposes:*

YES

NO

Vehicle 2: Year* Vehicle 2: Make* Vehicle 2: Model* Please submit this form to the following mailbox: PIBroker_Covid1001.ca@aviva.com• Once the form is submitted and processed, a policy change document and billing notice detailing the savings will be sent to you• As a result of COVID-19, this change is temporary for 90 days from the Effective date of the change. At the end of the 90-day period and unless instructions are received from you to do otherwise, Aviva will automatically revert the driving usage and/or annual kilometers back to the original state prior to COVID-19. • If your driving habits have increased and/or return to pre COVID-19 levels within this 90-day period, please contact your broker to amend the policy accordingly as soon as possible. Please do not wait until the expiry of the 90-day period to have these changes processed. •If you continue to drive significantly less beyond the 90 days, you may ask your broker to process another transaction after the 90-day period to update your new level of driving activity.

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/* ]]> */

Question 2

What if I am no longer driving my car due to COVID-19?

Accepted Answer

By no longer driving your car, that means zero use of your car. In this case, we can remove coverage from the vehicle which will generate a credit on your insurance premium. The credit amount can vary depending on how many months you are into your insurance term. If you request this change, you MUST call your Insurance Advisor to reinstate coverage before you drive your vehicle. If not, you could suffer an uninsured loss.

Please complete this form to make the necessary changes to your policy.

Reducing Car Insurance Coverage due to COVID-19

First Name* Last Name* Please Confirm Your Car Insurance Provider*- SELECT -AvivaEconomicalIntactPembridgePortageTravelersWawanesaEffective Date*

MM slash DD slash YYYY

Policy Number* You can find your policy number ( between 7 and 10 characters) on your poof of insurance or the first page of your policy documentsVehicle 1: Year / Make / Model* Confirmation: Your Vehicle will remain parked and will NOT be driven at all.*

Yes

No

Would you like to keep Comprehensive Coverage (e.g. for theft, vandalism, fire, etc..)?*

Yes

No

Is your Vehicle Leased or Financed?*

Yes

No

If yes, we cannot reduce coverage unless you receive confirmation from your lease/finance company.Do you have any Additional Vehicle(s) on your policy with usage changes?*

Yes

No

Vehicle 2: Year / Make / Model* Confirmation: Your Vehicle will remain parked and will NOT be driven at all.*

Yes

No

Would you like to keep Comprehensive Coverage (e.g. for theft, vandalism, fire, etc..)?*

Yes

No

Is your Vehicle Leased or Financed?*

Yes

No

If yes, we cannot reduce coverage unless you receive confirmation from your lease/finance company.Do you have a Third Vehicle on your policy with usage changes?*

Yes

No

Vehicle 3: Year / Make / Model* Confirmation: Your Vehicle will remain parked and will NOT be driven at all.*

Yes

No

Would you like to keep Comprehensive Coverage (e.g. for theft, vandalism, fire, etc..)?*

Yes

No

Is your Vehicle Leased or Financed?*

Yes

No

If yes, we cannot reduce coverage unless you receive confirmation from your lease/finance company.Do you have a Fourth Vehicle on your policy with usage changes?*

Yes

No

Vehicle 4: Year / Make / Model* Confirmation: Your Vehicle will remain parked and will NOT be driven at all.*

Yes

No

Is your Vehicle Leased or Financed?*

Yes

No

If yes, we cannot reduce coverage unless you receive confirmation from your lease/finance company.Confirmation* By submitting this form, I CONFIRM that the information above is true, complete and accurate.

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/* ]]> */

Question 3

What if I make these changes but still can’t afford my insurance payment?

Accepted Answer

Companies are being flexible by through these challenging times by waiving NSF fees and deferring payments based on a case by case basis. If you need to make these changes please contact us directly.

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What if I still need to use my car, but am no longer commuting to work or school?

AVIVA. COVID-19 Change of Vehicle Use Form

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What if I am no longer driving my car due to COVID-19?

Reducing Car Insurance Coverage due to COVID-19

What if I make these changes but still can’t afford my insurance payment?

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